Privacy Policy

At Victorville Glass, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, mailing address, and city
• Project Information: Service requests, project details, and specifications
• Communication Records: Emails, phone calls, and other correspondence with our team
• Website Usage: IP address, browser type, device information, and pages visited

How We Use Your Information

We use the information we collect to:

• Provide free estimates and respond to your inquiries
• Schedule and perform glass services
• Communicate with you about your projects and our services
• Send service updates, appointment reminders, and follow-ups
• Improve our website and customer service experience
• Comply with legal obligations and resolve disputes

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted vendors who assist us in operating our business (e.g., website hosting, email services)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or acquisition of our business

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access and request a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications (you'll still receive service-related messages)

To exercise these rights, please contact us at [email protected] or call (760) 245-3456.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookies through your browser settings, but disabling them may affect website functionality.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.